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FAQ's
Q: I typed in my username and password but I am unable to login to my TradeFederation account details.
A: When you first registered, you did so either as a "Buyer" or Seller/Supplier". Please make sure you are using the correct option for login.
 
Q: I am trying to respond to a product locator inquiry but I am taken to the account manager login screen.
A: You must be logged in to respond to a product locator inquiry If you are unable to access the email link, this could be becaue the link is too long and runs onto two lines.
 
Q: When entering an item in my store, the image appears correct but when I go into my store and view the item, it appears broken or as an X.
A: If you saw the image when you uploaded it through the item entry then that means the image will be there, in time. It may take up to an hour for the image to replicate through our servers.
 
Q: Why should I register as a supplier?
A: TradeFederation will be gradually advertised to thousands of buyers Worldwide, at trade shows, on trade publications and on the internet. As a premium supplier you will also benefit from our new database of active NorthAmerican buyers. In addition, our services will be advertised internationally, to attract international buyers looking to source from the NorthAmerican & Asia. We understand that, as a supplier, you treasure the opportunity to advertise your products and services efficiently and economically. For this reason we have made TradeFederation user friendly and we have reduced our prices so you can test our services. We have various membership rates to fill your needs and we have set very attractive pricing. Still confused. Send us an email or call us.
 
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